Impact Cases

Measuring the emotions of public transport users to evaluate the quality of theservice in a non-invasive way and provide scientific bases for the creation of public policies.

Researchers from the Data Science and Transportation groups of the Complex Engineering Systems Institute (ISCI) used previous the Institute’s earlier versions developed a portable biomonitor that measures psychophysiological data in users of different modes of public transportation, among other areas of application. Based on the data obtained in a pilot plan with 44 people, together with the contextual information of

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The design of advanced Analytics tools that helped save the lives of morethan 2,800 people in Chile and prevent 65,000 infections during the Covid-19 Pandemic

Context: The SARS CoV-2 virus reached Chile at the beginning of March 2020. From the onset, ISCI researchers made themselves available to the authorities at the Ministry of Health by offering their wealth of experience in the development of sophisticated analytical tools applied to the handling of the health crisis. During the pandemic, ISCI contributed enormously to the saving of

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Our design of a new framework agreement brings annual savings of US$5M for the country

The new applied methodology in ChileCompra increases competition among bidders and results in better prices, without significantly affecting the variety of products. ChileCompra is the largest electronic marketplace in the country, where some 858 public institutions buy from 125,000 suppliers. With an interdisciplinary approach, which integrated engineering and economics tools, Industrial Engineering researchers from the Universidad de Chile and the

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Improving the management of closed-care medical referrals within the Public Hospital System

The pilot system permits online specialist referrals, decreasing the management burden of a specialist’s appointments, confirmation times, and human resources associated with the process. There are numerous variables within the Public Health System that can be optimized to deliver a superior service to the public. This opportunity prompted researchers from the Complex Engineering Systems Institute (ISCI) to create tools that

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